Customer service

An overview of the customer service of webshop Billie Design. Click on the according link for more information.

Ordering
Here you can find information about ordering products at Billie Design. Worldwide delivery possible.
All delivered products can be returned within 14 days.The frequently asked questions (FAQ) are summarized for ordering.

Payments
Most asked questions about the payment proces and the payment methods.
Pay safe at Billie Design, through or  , but also pay at the door or just by manual bank transfer.


Shipping and collect yourself
Explanation about the delivery methods and the possibility to get the order yourself at our shop. Within the Netherlands the shipping is for free at orders from 35 euro. Orders with a value below 35 euro are charged with 5,50 euro shipping cost.
The orders are delivered by PostNL DPD, or get it yourself. Mostly orders confirmed before 15.00 hours are shipped the same workday, otherwise next workday. Shippingcost per country

Returns
Goods can be returned without questions 14 days after delivery. Most asked questions and rules for returning products at our webshop Click returns.

Service and contact
You can e-mail or phone us through our contactpage.
Billie Design
Ganzenroer 4
8309 DA Tollebeek
Netherlands
phone +31 6-54756881
e-mail: michelle@billiedesign.nl
facebook: facebook.com/BillieDesign.nl
twitter: twitter.com/#!/BillieDesign
Skype: Billie_Design
Chamber of Commerce: 32158810
Tax Registration Nr.: NL145377106B01
Bank: Rabobank 1527.82.117
IBAN : NL28RABO0152782117
BIC Number: RABONL2U

Conditions
Here are our Conditions.

Actions and discounts
Here you can read all about GreenGate Sales and discounts.

About webshop Billie Design
Here you can read about our lifestyle company Billie Design, owned by Michelle Meere-Flikweert and Bram Flikweert.